Facebook Live Video: The Complete Guide to Live-Streaming for Business

“Broadcast to the largest audience in the world with the camera in your pocket.” That’s the official tag line for Facebook Live video. For marketers, though, the real value is in its ability to boost reach and audience engagement. In this guide we’ll teach you everything you need to know about how to make it …

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3 Steps to Proving the ROI of Social Customer Service

Being asked to prove return on investment (ROI) is something every social media professional is familiar with. But not every organization is able to attribute financial transactions directly to social media. Businesses without an ecommerce presence, for example, benefit from social media in ways that are less directly tied to revenue but equally as valuable. …

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Calculating the ROI of Brand Awareness on Social Media

Proving the ROI of social media is a complicated task for any organization. But it gets even trickier if your organization is primarily using social to achieve business objectives that aren’t directly tied to revenue—like brand awareness. Brand awareness is obviously crucial to your bottom line (if people don’t know about you, they can’t buy …

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6 Social Media Ad Mistakes to Avoid

We all make mistakes, but when it comes to your social media advertising efforts these seemingly innocent blunders can end up costing you—a lot. I spoke with Hootsuite’s social ads expert Gabrielle Maheux to find out what the biggest social ad mistakes are. Continuing reading to learn how you can avoid these mistakes—and save your …

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Step-by-Step Guide to Hosting a Successful Twitter Chat

Hosting a Twitter chat lets you better engage with your followers and customers on Twitter and build community among them by using some of Twitter’s conversation-friendly features. Twitter chats are a great way to grow your social following, generate valuable discussions and feedback, and demonstrate thought leadership. Done right, they generate lively conversations and build …

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The Definitive Facebook Marketing Guide for Business

Once a social network’s number of users climbs past a billion, it becomes impossible to ignore—especially for marketers. Facebook is well past that figure, with a whopping 2 billion users as of June 2017, including about 183 million daily active users in the United States and Canada (compare that, for instance, to the 172 million …

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